Please see new ID Requirements at Check-In

Cargo Information

What Can You Ship?

Please take a moment to review the list of Allowed, Prohibited, and Illegal items that can be transported on Perimeter aircraft.

Allowed, Prohibited, and Illegal Items

Please take a moment to review the Perimeter cargo list of Allowed, Prohibited, and Illegal items

Dangerous Goods

Dangerous goods cannot be shipped by Perimeter Aviation without proper packaging and paperwork. The following is a list of common dangerous goods that may require special packaging and paperwork before being transported in a Perimeter aircraft:

Common Dangerous Goods

If you’re unsure about something in your shipment, please ask!

Note: Any undeclared Dangerous Good that is found during a search / scan of a package must be held for future inspection by Transport Canada. These items may or may not be returned to you at their discretion.

When shipping dangerous goods (or travelling with dangerous goods) you must ensure the item is packaged and handled according to Transport Canada dangerous goods regulations.

If you have any questions regarding shipping (or travelling with) dangerous goods, please contact our Dangerous goods hotline  (1-800-665-8986) ext 4444 or dgexperts@perimeter.ca. Our in-house dangerous goods expert will be more than happy to answer any questions or concerns you may have regarding your item(s).

Large Items (Bulk Freight)

In order to move your bulky freight more efficiently Perimeter Aviation has implemented a Bulk rate surcharge. This surcharge will be applicable but not limited to:

  • Mattresses
  • Appliances
  • Furniture
  • Large electronics
  • Building materials
  • Chips (2) boxes or more
  • over-sized automotive parts(tires)
  • Boat Motors
  • Quads
  • Snowmobiles
  • Bread
  • Bicycles

The Bulk rate surcharge will be added to your freight at $.20/ lb. The surcharge is being applied to better meet our service level agreements and get your bulky items to the destination in a timely matter.

Our friendly Cargo staff will be more than happy to help you with any questions or concerns you may have! Please call 1-800-665-8986 ext 4027

Tools and Equipment

If you are looking to ship tools and equipment that need to travel with you. Perimeter now offers a blocked seat rate which guarantees your freight to travel with you when you fly. To learn more please see the seat block section below.

Where Can you Ship?

Regularly Scheduled Destinations

We offer daily cargo shipping to and from any of our regularly scheduled destinations in Manitoba and North Western Ontario.

Custom Charter Shipping Anywhere in North America

Our Charters department can provide custom cargo shipping to any location in North America.

If you have a large amount of cargo or need to transport your shipment to a location that is not listed on our destinations page, then you might want to consider using our charter services for your cargo shipping needs. Please contact our Charters department for pricing and more details.

General or Priority Shipping?

Perimeter offers two shipping options:

General Shipping – A cost-effective shipping option that is recommended when your shipment does not need to be delivered by a specific date. Please review our Service Level Agreement (SLA) for an overview of estimated shipping times when using our general shipping option.

Priority Shipping – This option expedites your freight to the next flight with space available.

General Shipping Policies

General shipping is used when your shipment does not need to be delivered by a specific date, or if you are able to wait for it to be shipped on a first-come / first-serve / space-available basis.

  • Almost any item can be shipped as General Cargo except for pets, live plants, tobacco, feast or party food (cakes, fast food and deli trays) and infectious substances (dangerous goods compliant) which must be shipped as Priority Cargo.
  • Our goal is to ship general cargo within the timelines listed in our Service Level Agreement (SLA) after payment has been received; however, it is important to note that general freight is subject to space availability, and passengers, excess baggage and priority cargo have precedence over general freight.
  • If your item(s) must be delivered by a specific date, please consider using Priority shipping (see below).

Priority Shipping Policies

Priority shipping is available to customers who need to expedite their freight. And have it sent on the next flight with space available.

  • Priority shipping is used when the items must be shipped in advance of what can be accommodated using our general shipping service.
  • Live plants, tobacco, party food (cakes, fast food and deli trays), and infectious substances (dangerous goods compliant) must be shipped as Priority Cargo.
  • There is a limited amount of space (and weight) available on each aircraft that can be used for priority shipping.

Seat Blocks

Perimeter offers two types of guaranteed seat blocks.  Our Seat Block is for baggage that is travelling on the same flight as the passenger.  Our Cargo Seat Block applies when item(s) are being sent without an accompanying passenger but are guaranteed to travel on a specific flight.  Please refer to our Seat Block FAQs or call 1-800-665-8986 with any questions you may have on guaranteed block shipping.

Transportation of Human Remains

  • All adult human remains (12″x 12″x 24″ or larger) are not allowed to travel on any scheduled or cargo flights. they must be shipped via charter.
  • Please contact our Charters department at 1-888-831-8472 or charters@charterconnexions.com for all Bereavement charter arrangements.
  • Caskets must be dropped off 90 minutes prior to departure time.
  • Baby/infant caskets are permitted to travel with the family on scheduled flights. (Enclosed in a coffin or wrapped and securely sealed in a heavy plastic sheeting, or a leak-proof body bag Measuring 12″x 12″x 24″) or less.
  • All human remains flying out of a remote community to any urban center (Winnipeg, Thompson, Sioux Lookout and Thunder Bay) are allowed. Blocking one seat is required.
  • Please download, print, and complete the Casket Transport Details form and attach it to the casket. This form must be attached to the casket and clearly visible before it will be accepted.

These procedures are meant to help our Customer Service team provide the best service possible.

ID Requirements

Effective April 27, 2020, we require all customers age 18 and over to present valid ID when shipping freight.  The name on the air waybill consignor must match the ID presented.

Customers dropping off freight at the Thompson and Winnipeg International counters must:

  • Present one valid Government-issued photo ID
  • Alternatively, present two valid (2) Government-issued non-photo ID

Customers at all other Perimeter counter locations must:

  • Present one piece of acceptable ID*
  • The ID card or document cannot be expired
  • The ID card or document must be in its original form and cannot be altered in any way, photocopies are not accepted
  • The ID card or document must have the name printed and must be legible
  • The name listed on the air waybill consignor must match exactly to the name printed on the ID presented

*Acceptable ID

  1. Any Government issued photo or non-photo ID
  2. Loyalty Card
  3. Gym Membership Card
  4. Medical Warrant
  5. Bank Card
  6. Credit Card
  7. Student ID Card
  8. Library Card

Packaging and Labelling Requirements

It is very important to ensure your freight is packed in a strong box, with appropriate labeling (fridge / freezer, fragile, dangerous goods, etc.). Perimeter is not responsible for any loss if the freight is not properly packaged and/or labelled.

All meat products must be shipped frozen and labelled accordingly.

Items that require fridge / freezer storage must be clearly labelled to ensure proper handling while in our possession.

Shipping Costs and Payment Requirements

All shipping costs must be paid in full before any items will be shipped.

Perimeter Cargo will not accept used items for shipment (such as furniture, appliances, tires, clothing, etc.) unless they are paid for when dropped off.

Effective August 16, 2018 we will no longer be accepting collect shipments.  Unpaid parcels will not be accepted.

Package Drop-Off and Pick-Up

When dropping-off a package for shipment, ID must be provided, and the items being shipped must be inspected to confirm their contents (these are Transport Canada requirements).

When picking-up a shipment from Perimeter, remember to sign the Air Waybill.

Customers cannot take partial pieces from a shipment unless the Air Waybill is cancelled, and all the original pieces are taken by the customer.

Service Level Agreement (SLA)

Please review our Service Level Agreement (SLA) to see estimated shipping times for various types of commodities.

Cargo Tariff

Please take a moment to review our Cargo Tariff.

Cargo Claims

Please create an online report for damaged or delayed cargo items.

Claim Report for damaged cargo must be received within 7 calendar days of travel date.

  • Claims will not be processed if the shipment is removed from the airport after customer pick-up.
  • Claims will not be processed without original receipts for the items that were damaged or missing.
  • Floor models, ice cream not packaged in dry ice, automobile windshields, or house windows not packed in a wooden crate are shipped at ‘Owners Risk’ will not be eligible for a claim if damaged.

Delayed Cargo Report must be received within 30 days from the date the air waybill was created.

  • Please ensure you have as many pictures as necessary to illustrate the damage being reported to the content or item(s) being claimed. If applicable, the pictures must include the packaging material or container used to store the damaged item.
  • Claims will not be processed without original receipts for the items that were damaged or missing.
  • Spoiled items will not be eligible for a claim if the customer fails to properly label their goods (ie. fridge or freezer).
  • General food items that expire while in our possession (chips, candy, pop, etc.) are not eligible for a claim if the expiry date is within 30 days of the drop-off date, with the exception of fresh perishable food items.

Connecting Horizons

WebButton_Win60Flights_nov5-19
webbuttoncp
Covid 2