Check In Policy

 We recommend allowing sufficient time at the airport for check-in, screening of checked bags and security clearance. You are required to obtain your boarding pass and check in any baggage by the check-in deadline, and be available at the departure gate to board the aircraft by the flight boarding cutoff.

Once checked in, it is the passenger’s responsibility to ensure adequate time to clear security after check-in and present themselves at the proper departure gate by flight boarding cutoff.  Acceptance of a passenger at check-in does not guarantee the aircraft will be held beyond scheduled departure.

Please make yourself familiar with the check-in and boarding times. Failure to meet these deadlines may result in the cancellation of your reservation and ineligibility for denied boarding compensation. It may also result in forfeiture of the fare paid, depending on the type of ticket purchased.

Recommended Check-in and Boarding Times

Winnipeg Richardson International
Perimeter Winnipeg Terminal
Thunder Bay, Sudbury,
Timmins, North Bay,
Sault Ste Marie
All Other Airports
Recommended Check-In 60 minutes 60 minutes 60 minutes
Check-In Deadline 30 minutes 20 minutes 15 minutes
Flight Boarding Closes 10 minutes 10 minutes 10 minutes

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