Flight Compensation Form

Flight Delay or Cancellation Compensation Form

Under certain conditions, you may be eligible to claim compensation for a delayed or cancelled flight. This page offers a brief overview of the relevant guidelines under the Air Passenger Protection Regulations. Should there be any discrepancy between this summary and the applicable laws, the latter will take precedence.

You can claim compensation if:

  • your arrival at the destination airport listed on your original ticket is delayed by three hours or more due to reasons within our control (excluding safety-related issues), and not due to unavoidable circumstances (such as air traffic control decisions, adverse weather, political instability, or security risks)
  • you filed your claim within one year of the arrival of the last flight of your journey.

You cannot claim compensation if:

  • the flight was delayed and arrives at its final destination with a delay of less than three hours
  • your journey was affected by circumstances beyond Perimeter Aviation or Bearskin Airline’s reasonable control (such as air traffic control decisions, adverse weather, or security risks) and was not related to safety.

How much compensation you can receive:

The compensation levels for passengers impacted by flight disruptions are governed by Canada’s Air Passenger Protection Regulations (APPR). According to these regulations, we will provide the following minimum compensation to eligible passengers for qualifying delays and cancellations:

Length of DelayEligible Compensation
3 to 6 hours$125
6 to 9 hours$250
9 hours or more$500

Compensation is issued per journey. Eligibility depends on how long your arrival at your destination was delayed and the main cause of the delay.

If you decline alternative travel arrangements and opt for a ticket refund instead, you may be eligible for up to $125 in compensation.

Compensation will be offered in cheque or equivalent forms (including electronic payments). However, passengers may choose to accept other forms of compensation (e.g., flight vouchers), which must be of greater value and cannot have an expiration date.

Before you proceed, please have ready:

  • Passenger information
  • Flight reservation number
  • Travel dates