Flight Notifications

When you book a flight, you are automatically enrolled to receive flight notifications. Notifications apply only to Perimeter Aviation and Bearskin Airlines flights. Please ensure that your contact information is up to date with an accurate email and phone number to receive notifications. Your notification method can be reconfirmed when you check in.

Flight Reminders

You will receive a reminder of your upcoming flight at the following intervals:

Three (3) days prior to your scheduled flight departure time

Check-in Notification

You will receive an online check-in notification where applicable, at the following time:

24 hours prior to your scheduled flight departure

Delays and Cancellations

It is important to provide up-to-date contact information when completing a booking. Flight notifications are sent to the email provided at the time of booking. We will provide timely updates, including the reason for the delay or cancellation;

as soon as we are aware of a delay or cancellation, and then;
every 30 minutes until a new departure time for the flight is set or new travel arrangements for the passengers have been made; and
as soon as possible when new information is available.
No notification is sent if the flight is on time.

View Flight Disruptions for more information about communication methods for delays and cancellations.

Schedule Changes

Schedule changes, including alterations to flight times and destinations, are not something we take lightly. While we strive to maintain stable schedules, changes are sometimes inevitable. These adjustments are typically due to factors such as air traffic route modifications, airport requests, seasonal weather, or the schedules of our partner airlines.

For flights booked directly with perimeter.ca, the medical booking tool, or through our Customer Service Centre, please refer to the chart below, which displays how we contact guests in most schedule change situations.

Communication is directed to the email address(es) and/or phone number entered at the time of booking.

Change Communication	Schedule Change Criteria
One (1) schedule change email will be sent prior to departure.	Scheduled flight departure time or date has had any change (minimum of 15 minutes).
Communication by phone and one (1) schedule change email will be sent prior to departure.	Schedule flight departure time or date has changed to an earlier date or time.

If you booked your flight through a third-party such as a travel agency, company representative, airline partner, or travel site, and you are not able to provide your direct contact information, Perimeter Aviation will notify the company directly of all changes and they will be responsible for providing you with the updates.

Important

Flight status information can change at any time for many reasons. Always check-in for your originally scheduled departure time unless your flight is cancelled. To check your flight status, view airport displays for any updates, visit our Flight Status page, or speak to a Customer Service Agent.

We’ll do everything we can to provide the most accurate flight status information at all times. However, Perimeter Aviation is not liable for non-delivery of messages and cannot guarantee the timelines or reliability of message receipt.

Update Notification Settings

If you have a Perimeter Aviation or Bearskin Airlines account, flight notifications will be sent to the email address on your account. To change your email address and update your personal information, please sign in or call the Customer Service Centre.

Don’t have an account?